Privacy Policy

1. Introduction

This Privacy Policy outlines how Qual-T Solutions (“Qual-T”), the business name of Sree Tech Consulting Australia Pty Ltd (“we”, “us”, “our”) collects, uses, discloses, and manages personal information obtained through the website https://backup.ytals.com.au and/or https://dashboard.backup.ytals.com.au (monitoring portal) (“the Site”) and related services. We are committed to protecting the privacy and security of your personal information. We have embraced the Australian Privacy Principles (APPs) prescribed in the Privacy Act 1988 (Cth) (the Privacy Act) and the Queensland Information Privacy Act 2009. These laws dictate our approach to collecting, using, disclosing, safeguarding, storing, and disposing of your Personal Information.

2. Information We Collect

As you explore the Site, various details regarding your device and interactions become accessible to us. Additionally, when you engage in purchases, specific information essential for processing those transactions is gathered. For enhanced customer support, we might also gather additional details when you reach out to us. This Privacy Policy designates any particulars that possess the capability to distinguish a specific individual (encompassing the data outlined below) as “Personal Information.” The types of information we may collect include: a) Contact Information: Name, email address, phone number. b) Billing Information: Billing address, payment details. c) Personal Health Information: Pertaining to the medical watches, such as body temperature, blood pressure, SpO2 (blood oxygen levels), etc. d) Business Information: If applicable, business name, ABN. e) Location Information: If provided by your device or browser.

3. How We Collect Your Information

Personal Information includes details or viewpoints that distinctly identify an individual. Instances of Personal Information we gather include names, email addresses, and phone numbers. We gather this data through various means, including interviews, written exchanges, telephone conversations, email correspondences, interactions on our website https://backup.ytals.com.au, and/or https://dashboard.backup.ytals.com.au (monitoring portal) data derived from your website(s), content from media outlets and publications, information from publicly accessible sources, details collected through cookies, and information sourced from third parties. We cannot assure the reliability of website links or the privacy practices of authorized third parties.

4. How We Use Your Information

As each visitor engages with the website, we intentionally gather distinct non-personally identifiable details. These include an array of data, such as browser category and version, language preferences, operating system specifications, the pages explored during the site visit, timestamps of page access, and the originating website’s address. This assortment of captured data is exclusively employed for internal purposes. It serves the primary objectives of assessing visitor flow, identifying trends, and delivering personalized content while you remain on this platform. Occasionally, we might use customer information for new and unforeseen applications, which have not been previously disclosed in our privacy notification. Should our information-handling practices undergo modifications in the future, the data collected from the point of policy change onward will be strictly aligned with our newly updated practices.

5. Sensitive Information

In accordance with the privacy regulations, the term “Sensitive Information” includes particulars or viewpoints relating to aspects such as an individual’s ancestral or cultural background, viewpoints on political matters, involvement in a political organization, spiritual or philosophical convictions, association with a labour union or other occupational association, past criminal records, or health-related details. We shall exclusively employ confidential data in the following ways: a) For the core objective for which it was initially acquired. b) For a supplementary objective that maintains a direct connection to the core objective. c) Subject to your explicit consent. d) When necessitated or officially sanctioned by legal stipulations.

6. Sharing Your Information

We might process and reveal your personal information to other parties under the following circumstances: a) We may process and share your personal data with your explicit consent. b) We might disclose your personal data to satisfy legal and regulatory commitments, such as a valid court order, subpoena, or other lawful legal proceedings. c) Your personal data may be investigated and disclosed to address potential fraudulent activities and ensure adherence to our terms, conditions, or policies. d) When required to pursue legal remedies or defend against legal claims, we may find it necessary to disclose your personal data. e) We have established partnerships with offshore partners in the event of requiring technical support for customer service. In addition, should any reorganization, merger, sale, joint venture, assignment, transfer, or similar disposition of our business, assets, or stock occur, we reserve the right to transfer your personal data to an affiliate, subsidiary, or third party. Such a transfer would be carried out while adhering to applicable laws. Any entity receiving your personal data will be obligated to use it in accordance with the terms outlined in this Privacy Policy. Notice will be given to you, and your consent obtained if required by relevant laws. This includes instances where your personal data may be processed.

7. Your Rights and Choices

We believe in putting you in control. Here’s how: Opt-Out Authority: If you decide that you no longer wish to receive marketing emails, asserting your choice is straightforward. Just follow the guidance outlined in the email, and we will honour your preference without delay. Access and Precision: You have an unequivocal right to access the personal information we hold about you. Furthermore, if any details are inaccurate, incomplete, or outdated, you possess the authority to demand corrections. Your information should accurately represent you. Data Retention Vigilance: We uphold the principle of retaining your personal information only for as long as it aligns with the objectives declared in this policy. Our commitment is to ensure that your data is held for the appropriate duration and for valid reasons.

8. Ensuring Your Security

We hold our employees and contractors to the highest standards of privacy compliance. It is mandatory for them to execute their duties in a manner that aligns with Qual-T’s legal obligations concerning privacy. Absolute care is taken at Qual-T to ensure that both physical and electronic records containing Personal Information are stored in secure facilities. These facilities can only be accessed by individuals within Qual-T who possess both a genuine “need to know” and the appropriate “right to know.” We consider this an uncompromisable responsibility. We are committed to a process of continuous improvement when it comes to information security. Regular and meticulous reviews of our information security practices are conducted to ascertain the ongoing feasibility and effectiveness of our responsibilities.

9. Openness

For any concerns or questions related to privacy matters, Qual-T’s Customer Service representatives stand ready as your initial point of contact. Should you seek to raise an inquiry or lodge a complaint concerning privacy matters, we encourage you to reach out to Qual-T Customer Service, using the contact information available on the official YTals website(s). Transparency is paramount to us. Our commitment to openness is reflected in the YTals website(s), where we prominently feature a comprehensive privacy statement. Not only that, but we also provide direct access to a copy of the Privacy Policy. This step ensures that you are well-informed about how we handle your personal information, showcasing our dedication to keeping you fully informed and empowered.

10. International Transfers of Personal Data

When you use our services, you recognise and expressly agree to the access of your information beyond Australian borders, even to destinations like TechUva Solutions in India. We implement rigorous measures to fortify the security of your data during these transfers, safeguarding it every step of the way. Your trust and information security remain paramount to us, regardless of geographic boundaries.

11. Third-Party Websites

Qual-T reserves the right to engage reputable third parties for crucial services on our website or to support our business operations. In such cases, we may disclose your information as required to facilitate the provision of those services. It is important to note that these third parties are expressly prohibited from using your personally identifiable information for any purpose beyond the scope of the service being provided. Qual-T will not share your information with third parties for any undisclosed or unrelated purposes.

12. Privacy Policy Updates

We maintain the right to revise this Privacy Policy periodically. This could occur as we introduce new products, services, and apps, enhance our existing offerings, or adapt to shifts in technologies and laws. You can easily discern the most recent update by locating the “Last Updated” indication at the top of this page. Any changes become operational after we publish the modified Privacy Policy. In the event of substantial changes, we will notify you and, where demanded by relevant regulations, seek your consent. This notification will be administered through email communication or through the placement of change alerts on the YTals Website(s) and apps linked to this Privacy Policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please feel free to contact us at service@backup.ytals.com.au.