Support Hours: Mon – Fri 8:00 am to 8:00 PM AEST | Sat – 10:00 AM to 4:00 PM AEST

Frequently Asked Questions

FAQs - ytals safety and health watch

ytals Safety and Health Watch is an innovative wearable device designed to prioritise your safety and well-being. It offers a range of features, including SOS alerts, fall detection, two-way calling, heart rate monitoring, blood pressure tracking, GPS location services, temperature monitoring, oxygen level (SPO2) measurement, and seamless integration with a custom IT application.

When SOS button is pressed on watch, the call is initiated from watch to reach first SOS contact. When primary contact is not reachable, the call will be transferred to second contact and so on. The calls with go around in loop until SOS contacts answer the call or the call is disconnected from either side.

ytals watch automatically initiates SOS call when a person fall down. It works in same way how SOS looping works

Unfortunately No. You can’t make calls but  receive calls directly. But in case of emergency SOS calls will be initiated from the watch.

The watch continuously tracks your heart rate, blood pressure, temperature, and oxygen levels (SPO2) to provide real-time health data. You can access this data through the custom IT application for a comprehensive view of your well-being.

Geo Location utilizes GPS technology to pinpoint your exact location. It’s crucial in emergencies, ensuring that help arrives precisely where you need it. It also provides peace of mind for caregivers and loved ones.

ytals Safety and Health Watch is recommended for individuals of ages from 18+ who prioritise their safety and well-being. It is especially useful for seniors, individuals with medical conditions, and those working in remote or potentially hazardous environments.

Download ytals app from Google Store (Android users), App Store (iOS users). Register yourself from the app/website and then add your watch details on the app/website. Then you are ready to go.

Yes, we take data security and privacy seriously. Your health data and personal information are stored securely, and we adhere to strict privacy policies to safeguard your information.

You can purchase ytals Safety and Health Watch by clicking on SHOP button on this website. Business or Enterprise customers, contact our sales team by filling the form on bottom of this page for more details and pricing.

When you purchase ytals Health and Safety Watch, you will receive the watch itself, a charging cable, one tiny screw driver with set of extra tiny screws (used for SIM card), user instructions in email, and access to our customer support team for any assistance you may need.

Unfortunately, we do not offer trial periods, but we do offer a satisfaction guarantee. If you are not completely satisfied with your purchase, you can return the product within 30 days for a full refund. Please refer to Refund policy on Terms and Conditions page.

Don't be a stranger!

You tell us. We listen.

Email

service@ytals.com.au

Address

PO Box 216, Rosewood, QLD-4340

Support Hours

Mon – Fri 9:00 am to 5:00 PM AEST
Sat - 10: AM to 4:00 PM AEST

Send Your Message